Almost everything you need to know about our products is available via the menus on this page, including:


There are also many downloads available:

For everything else…

If you can’t find what you are looking for, or you have a technical support query, then please contact us.

We like to help

We are consistently told that our technical support is among the best in the sector, perhaps because you talk directly to the engineers who designed the products.

Call us, or use our contact form.


We have received many appreciations for our technical support service over the years; here are some some recent comments:

“I just wanted to thank you and your colleagues for the work you’ve put in on this this week.

I initially had my doubts about relying on people, hardware and a custom language I didn’t know, but my colleague Keith Nicholls convinced me you knew what you were doing and were very helpful, and he was definitely

– Dr. David Jones, British Antarctic Survey

“Wow, thanks for the support! Impressed!”

“Again great support. Motors wizzing…  Thanks for the support. It’s really very good.”

– Keith Woodford, TCO